Apply for nol Blue Card

The nol Blue Card is a personal transport card issued by the Roads and Transport Authority (RTA) in Dubai. It allows commuters, especially students, seniors, and people of determination to pay for their journeys on the city’s public transport system, including buses, trams, and metro trains. If you’re new to the city or have never applied for a nol Blue Card before, stick to this article. We will cover all the details about how to register personal nol blue card online, including eligibility, required documents, service fees, ways to apply, service details, validity, and terms and conditions.

How to Register nol Card Online?

There are several ways to apply for a Personal nol Card/Student nol card, including:

1. RTA Website

1. Go to RTA Website
2. Select “Apply for a new personal nol card” or “Personalize Your Existing Silver/Gold nol card” and click Next
3. If you selected the new card option in the previous step, then you have to choose nol card in this step
4. In the third step enter your personal and delivery details
5. Upload documents such as Emirates ID(Front and Back side) and a personal photo
6. In the last step confirm your information and pay the required amount
7. After this, you will receive the application reference number through SMS and then you can check your nol balance
8. You will receive your nol blue card within 4 working days

2. RTA Dubai App

1. Download RTA Dubai App
2. Open the app and apply for nol personal card
3. Provide all the required details
4. Upload documents and pay the amount
5. After confirmation SMS, you will receive your nol blue card within 4 working days

3. ZOOM Shops – nol Express Service

1. Visit the ZOOM shop at the nearby metro station
2. Provide your Emirates ID to the sales agent
3. Pay the fees and you will receive the card instantly
4. This service is only available to adults

Eligibility

The Personal nol card is available to all residents and visitors in Dubai who are aged 5 years and above.

Required Documents for RTA nol Card Registration

The documents required for the Personal nol card application process depend on the category of the card:

1. Adults

• Copy of the valid Emirates ID (front and back)
• Personal photograph with a white background

2. People of Determination (Resident)

• A copy of the front and back of your valid Emirates ID
• A personal photograph with a white background
• A copy of your People of Determination card, which has been issued by the relevant authorities in the UAE. For example, a Sanad Card issued by the CDA(Community Development Authority) in Dubai

3. People of Determination (Tourist)

• A copy of your passport or ID card
• A personal photograph with a white background
• An official document issued by the relevant authorities in your country, confirms that you are a Person of Determination or require special assistance
• Note: The documents should be in English or Arabic language. If not available, it is advised to submit a legalized translation to proceed with the application

4. Students (5 to 23 years old)

Required documents for the student nol card online application

• A copy of the front and back of your valid Emirates ID
• A personal photograph with a white background
• Provide an official document proving that you are a student in a UAE school

5. Senior Citizens (Above 60 years old)

• A copy of the front and back of your valid Emirates ID
• A recent personal photograph with a white background

Social Affairs Beneficiaries

• A copy of the front and back of your valid Emirates ID
• A personal photograph with a white background
• A valid and official document from the CDA stating your eligibility for social assistance

Nol Blue Card Prices and Service Fees

Card Type	Total Service Fees
Personal Silver nol card	70 AED (With 20 AED balance)
Personal Gold nol card	80 AED (with 20 AED balance)
Personal nol Silver card (with special design)	100 AED (addistional 30 AED is for the design)
Personal nol Gold card (with special design)	50% discount on public transport fares when using the Metro, Bus, and Dubai Tram
To personalise the Silver/Gold Anonymous card	30 AED
Social affairs	50% discount on public transport fares when using the Metro, Bus and Dubai Tram
Students (age 5 to 23) Senior Emiratis (age 60 years and above)	50% discount on public transport fares when using the Metro, Bus and Dubai Tram
People of determination	Free
Children below 6 years	Free

Validity

• The validity of nol blue card is 5 years
• For students, the 50% concession period is 1 year which is renewable after applying again for a student nol card

Terms and Conditions

• Concession Period for Student Cards: The concession period for student cards is valid for one year only and must be renewed once expired to continue benefitting from the concession. If not renewed, the regular/standard travel fees will apply.
• Student Card Discount: The student card discount is only valid on the bus, tram, and metro if the concession is valid. The student must be between 5 and 23 years old to be eligible for the discount.
• Senior Card: The customer must be 60 years old or above to be eligible for a senior card.
• Personal Information: The printed name on the personal nol card will be the first and last name of the customer as stated on the Emirates ID.
• Concession and Discount Categories: Personal nol cards with concession and discount (students, senior Emiratis, social affairs, and People of Determination) are only applicable to the regular/silver class only. Personal nol cards with Gold class are available for the adults’ category only.
• PIN Code: Personal or registered cardholders will receive a PIN code. The customer must have the PIN code of the personal and registered card to manage their card’s file through the website or through the smart application.
• Card Delivery: Personal nol card delivery is free of charge. In case of any delay in receiving the card, the customer can contact the RTA Call Centre on 8009090 or follow up on the process through the website.
• Supporting Documents: The customer should adhere to the size and type of the supporting documents: png or jpeg format /size less than 2 MB.
• Nol Express Service: Only adults are eligible to apply for the nol Personal Card service through Zoom shops in metro stations.
• Blocked Cards: Blocked nol cards cannot be re-activated. Nol card registration fees are non-refundable and non-transferable.
• Rejected Applications: Personal nol card applications will be rejected without refund if they did not meet the application conditions or if the customer did not confirm or update the required documents within three working days. Anonymous nol card applications will also be rejected without refund if they did not meet the application conditions.
• Uncollected Cards: Returned/uncollected personal nol cards will be blocked without refund if the customer did not claim them within 30 working days.
• Lost or Stolen Cards: If the card was lost or stolen, the cardholder is responsible for any usage on their card for a period of 48 hours, which starts from the moment they notify the RTA that the card was stolen or lost. The RTA will not be responsible for the available balance on the card until 48 hours have passed.
• Unaccompanied Minor Policy: Children under the age of 8 are not recommended to use public transport (metro, tram, buses, and marine transportation) unless accompanied by adults. Children between 8-11 must have a permit issued by one of the parents to allow them to travel alone (with the exception of intercity buses). Children 12 years and above are allowed to use public transport without being accompanied by adults.

Conclusion

Obtaining a personal nol card is a quick and easy process that can save you time and money when using public transportation in Dubai. Whether you are a student, a senior citizen, or a social affairs beneficiary, there is a nol card option available for you. With the convenience of online application through the RTA website or the smart app or in-person application at authorized sales agents or Zoom shops, getting a nol card has never been easier. Remember to adhere to the terms and conditions, such as renewing your student card every year or reporting a lost or stolen card within 48 hours. With a nol card in your pocket, you can enjoy hassle-free travel on Dubai’s transportation network.